ABOUT ME

Hi, I'm Brett! I'm an IT professional and tech enthusiast, and I created this site as part of the Cloud Resume Challenge. This project gave me the opportunity to dive deeper into Microsoft Azure, expanding my knowledge of cloud infrastructure and honing my technical skills. With over a decade of experience spanning cloud platforms, network administration, endpoint management, and enterprise IT support, I started my cloud journey in 2021 and have been committed to staying ahead in the ever-evolving tech landscape.

Updated December 2024.

Certifications

Azure Fundamentals AZ-900

July 2023

Azure Fundamentals AZ-900 Certification

Work

Mural Consulting

Microsoft Teams Rooms and Devices Engineer• Sep 2023 - Sep 2024

  • Led troubleshooting efforts for certified Teams Rooms and Android Devices, utilizing tools such as the Teams Admin Center, Intune, Entra/Azure AD, Exchange Online, and the M365 Admin Center, along with diagnostic tools like Assist 365 and the Azure Support Center (ASC)
  • Collaborated closely with the software development team to implement bug fixes, introduce new features, and update documentation based on user feedback and analysis
  • Conducted in-depth analysis of log files, verified firmware and Teams Apps versions, and managed device enrollment restrictions and authentication methods
  • Reviewed and optimized conditional access policies, device enrollment policies, sign-in logs, and role-based access controls to enhance security and compliance

    • Microsoft 365 Technical Business Advisor• Jun 2023 - Sep 2023

  • Led small business clients on value guided journeys in deploying Microsoft 365 cloud services, strengthening security, and optimizing DNS configurations to enhance data security and operational efficiency
  • Provided comprehensive support to clients, with in-depth consultations on Microsoft 365 licensing options, while ensuring cost-effective solutions aligned with their business goals to maximize growth potential
  • Obtained the #1 slot in the department for receiving 48 positive feedback surveys in the month of August

    • SingularisIT

    Junior System Administrator • Sep 2017 - Apr 2020

  • Led a hardware refresh valued at $250k with Chromebooks, MacBooks, and Google Workspace for education
  • Experienced the Ubiquiti Unifi system to configure a variety of network devices, including AP and wireless signals, in addition to pfSense firewalls to provide clients with secure and accessible networks
  • Built and deployed a reliable security camera system - server within budget, PoE cabling, and 3-2-1 backups
  • Led sitewide FreePBX VoIP deployments - installed phones, provisioned QoS, setup IVRs, conducted training
  • Briefly used Jamf as an MDM for Apple devices, creating, modifying, and deploying policies as needed
  • Configured PRTG to monitor client infrastructure, manage critical network devices, and minimize downtime

    • Evolve IP

    Network Operations Center (NOC) Technician / IT Specialist • May 2013 - Apr 2017

  • Utilized remote tools to troubleshoot and maintain 99% uptime SLA, documenting resolutions in ConnectWise
  • Implemented client services Active Directory group policy, file permissions, and user access on Windows Server
  • Collaborated with 30+ veterinary clinics and performed on-site technical consultations to implement WatchGuard firewalls, setup workstations, and deliver ongoing support for practice management software
  • Utilized Continuum to track hardware and software assets, create CI records, and manage asset relationships

    • James Madison University

    Senior Technical Consultant • Nov 2011 - Mar 2013

  • Customized BMC Remedy for ITSM needs, designed Windows 7/8 MDT image, performed virus removal
  • Developed the core skills of new staff by providing Tier 1 support and training as a senior team member

    • Education

    Liberty University

    B.S. Management Information Systems• Dec 2013

    Projects

    This resume

    Inspired by cloudresumechallenge.dev • 2023 - Present

  • Customized an existing HTML and CSS template to create a visually appealing and responsive design
  • Hosted the static website files in Azure Storage's $web container using its built-in static website feature
  • Configured Azure CDN to enhance site performance and established an endpoint for a custom domain
  • Secured the website with HTTPS by importing a PositiveSSL certificate, ensuring secure connections to the root domain (techbrett.net)
  • Developed an Azure Function App with an HTTP trigger in Python to integrate with the CosmosDB API for back-end operations
  • Implemented a visitor counter to track site visits in real time, with data stored in CosmosDB
  • Wrote JavaScript to dynamically display the visitor count on the website, enhancing user interaction

    • Homelab

    Self-hosted Freedom

  • Built a TrueNAS server to maximize redundancy and uptime within my local network with the following specs: Intel Core i3-6100 @ 3.70GHz, 32GB DDR4 RAM, and 4x 1TB HDD's in RAID-Z1 all running on ElectricEel-24.10.0.2
  • Installed and configured Proxmox VE on a mini PC to manage a variety of virtualized environments, including Linux containers running Debian 12 and Docker-managed services via Portainer. Created virtual machines for testing and learning, supporting a wide range of self-hosted applications
  • Set up a robust home networking stack with OPNsense running on a mini PC for routing, firewalling, and network monitoring. Configured VLANs on a managed switch to isolate traffic for enhanced security, including IoT devices. Deployed a TP-Link Omada SDN for centralized management of wireless networks, with seamless integration of multiple access points
  • Used CasaOS on a ZimaBoard as a streamlined backup solution, leveraging its simplicity to store and manage critical data replicated from the TrueNAS server, ensuring accessibility and additional redundancy
  • Self-hosted a variety of productivity, media, and network applications, including Pi-hole, Plex, Jellyfin, NextCloud, Home Assistant, Immich, and various AI/Machine Learning tools along with media automation tools such as Sonarr, Prowlarr, and qBittorrent for efficient media acquisition and organization. Leveraged both virtual and physical servers to streamline home automation, media hosting, and file-sharing