ABOUT ME

Hi, I’m Brett - a Systems Engineer with over a decade of experience designing, securing, and maintaining hybrid IT infrastructure. My background spans cloud tenant administration, enterprise network routing, endpoint management, and virtualization.

From Microsoft 365 and Entra ID to Proxmox, OPNsense, and containerized environments, I specialize in building stable, scalable systems that keep operations running smoothly.

I originally built this site as part of the Cloud Resume Challenge to document hands-on deployments across Microsoft Azure, automation pipelines, and infrastructure management. Today, it serves as a central hub to showcase my technical projects, homelab architecture, and ongoing engineering work.

Updated September 2026.

Certifications

Azure Fundamentals AZ-900

July 2023

Azure Fundamentals AZ-900 Certification

Skills

  • Cloud & Endpoint Management: Microsoft Intune, Entra ID, Microsoft 365, PowerShell, Azure
  • Virtualization & Infrastructure: Windows Server, Active Directory, Hyper-V, Docker, Proxmox VE
  • Networking & Firewalls: VLAN Segmentation, DNS/DHCP, Site-to-Site VPNs, OPNsense, pfSense, Ubiquiti UniFi
  • Security & Compliance: Zero Trust Architecture, Threat Detection, Endpoint Hardening, Conditional Access
  • Storage & Disaster Recovery: TrueNAS, ZFS, RAIDZ, 3-2-1 Data Redundancy Strategies, Automated Snapshots

Work

Mural Consulting

Microsoft Teams Rooms and Devices Engineer• Sep 2023 - Sep 2024

  • Managed Intune-based application deployment and configuration for 150+ Windows and Android certified Teams Rooms devices across diverse client environments.
  • Resolved 40+ complex Tier 3 issues monthly across Intune, Teams Admin Center, and Pro Portal, reducing overall escalations by 20% through deep log file analysis and diagnostic context gathering.
  • Hardened endpoint security by configuring Entra ID Conditional Access, RBAC, and modern authentication policies aligned with enterprise cloud standards.
  • Diagnosed and resolved underlying network routing, media flow (QoS), and SIP/VoIP signaling failures to ensure high service availability for meeting infrastructure.

    • Microsoft 365 Technical Business Advisor• Jun 2023 - Sep 2023

  • Advised 200+ business clients on M365 tenant deployments, identity management, security baseline configurations, and custom DNS setup.
  • Achieved #1 rank in client satisfaction out of global team members (48+ verified positive ratings in a single month).
  • Reduced client licensing overhead by 10% to 35% through subscription optimization and feature consolidation.
  • Promoted to Systems Engineer role within 3 months based on technical execution and performance metrics.

    • SingularisIT

    Systems Administrator • Sep 2017 - Apr 2020

  • Managed multi-site IT infrastructure, network security, and endpoint management for education (K-12 charter) and commercial client environments.
  • Spearheaded a $250K end-to-end hardware and cloud migration, deploying Jamf Pro MDM for macOS and Google Workspace for Chromebook fleets to streamline device provisioning.
  • Designed and deployed segmented network architectures using Ubiquiti UniFi switches/APs and pfSense firewalls, implementing VLANs, secure SSIDs, and traffic shaping to eliminate congestion.
  • Installed and maintained an enterprise 60+ camera IP surveillance system, engineering local storage pools and offsite replication following strict 3-2-1 backup strategies for maximum uptime.
  • Implemented PRTG Network Monitor to establish real-time SNMP/packet tracking, proactively identifying bottlenecks and preventing critical system outages.

    • Evolve IP

    Network Operations Center (NOC) Technician / IT Specialist • May 2013 - Apr 2017

  • Handled end-to-end IT infrastructure support, network security, and application delivery for 30+ regional client locations (veterinary clinics and healthcare facilities).
  • Transitioned client operations during company acquisition by Evolve IP, aligning legacy infrastructure with corporate standards and maintaining high service availability.
  • Deployed and configured WatchGuard firewalls, establishing secure site-to-site VPNs, firewall policies, and threat protection protocols across remote sites.
  • Conducted on-site technical assessments, infrastructure upgrades, and hardware installations, migrating local setups to Citrix virtual application environments.
  • Managed Active Directory domain environments, GPOs, and user access controls, reducing authentication and permission-related support tickets.
  • Standardized asset tracking and RMM workflows using ConnectWise and Continuum to accelerate hardware provisioning and ticket resolution.

    • James Madison University

    Senior Technical Consultant • Nov 2011 - Mar 2013

  • Provided Tier 2/3 hardware and software diagnostic support for 1,000+ university-issued student and faculty laptops across Windows 7, Windows 8, and macOS platforms.
  • Architected and deployed a custom Microsoft Deployment Toolkit (MDT) image, cutting system staging time by 50% across campus endpoints.
  • Trained, mentored, and supervised 10+ Tier 1 service desk technicians, establishing standard operating procedures for malware removal, hardware repair, and OS recovery.
  • Performed component-level hardware repairs, board replacements, and data recovery for compromised student endpoints.

    • Education

    Liberty University

    B.S. Management Information Systems• Dec 2013

    James Madison University

    Coursework in Computer Information Systems & Business• Aug 2009 - Mar 2013

    Projects

    Azure Resume Challenge

    Cloud Infrastructure Deployment• 2023

  • Architected and deployed a secure static portfolio on Azure Storage, integrated with Azure CDN and custom DNS configuration.
  • Configured SSL/TLS certificates and optimized global edge caching via Azure Front Door.
  • Developed serverless backend components (Python Azure Functions, CosmosDB) and custom API integrations to record site metrics.

    • Homelab & Self-Hosted Infrastructure

    Personal Lab Environment• Ongoing

  • Engineered a segmented home network utilizing OPNsense firewall routing, isolated VLANs, and TP-Link Omada SDN controllers.
  • Deployed enterprise virtualization utilizing Proxmox VE and Docker engine to manage Linux VMs, containers, and core network services.
  • Configured TrueNAS SCALE storage pools with ZFS snapshots and automated offsite replication following 3-2-1 backup principles.
  • Configured remote access and self-hosted services, including Tailscale mesh networking for secure node-to-node connectivity, Jellyfin media streaming, and local LLM/AI model runtimes.